Team Lead Credit Risk Operations

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Adyen received its banking license in 2017 and since the last couple of years, we have made our foray into Embedded Finance where we enable our platforms to offer state of art embedded financial solutions including banking, lending & issuing

Team Lead Credit Risk

As the Credit Risk Team Lead, based in Amsterdam, you will lead a team of high-performing professionals that evaluates and manages credit risk coming from a portfolio of enterprise merchants and new products. You will guide and mentor the team, ensure the delivery of high-quality work, and closely cooperate with the other departments. 

Your team works closely with the Commercial, Product, Compliance, and Legal teams while collaborating with some of the biggest companies, all with one overarching goal:  limiting Adyen’s exposure to credit losses. Your team is highly motivated, extremely innovative, and thrives on shared success. As we operate globally, your team is part of an international team with diverse backgrounds and skill sets. You will play a key role in expanding our suite of credit risk products, as well as scaling Adyen to the next level.

Our ideal candidate has a solid problem-solving mindset, is a great communicator, and has a passion for finance.

What you’ll do

• Lead a team across time zones that is responsible for managing credit risk coming forth from our merchants. The aim is to manage the risk in an efficient manner while staying within our risk appetite.
• Be a key source of knowledge regarding credit risk.
• Engage with key stakeholders and work cooperatively to present, create, develop and/or implement suggestions and recommendations regarding our risk management, development of new products, and continuous improvement of processes, policies and procedures.
• Institute accountability, track team progress and success, and present results to Senior Leadership.
• Help define and clearly communicate objectives and goals for the Credit Risk team.
• Coach and mentor members of the team, and play a key role in their personal and professional development.
• Recruit talented Credit Risk Analysts, who can contribute to Adyen and our merchants’ growth.
• Be an ambassador of the Adyen Formula.

Who you are

• You have a strong track record in credit risk, experience with managing credit portfolios of different types of companies, and are able to design effective credit risk policies while staying within risk appetite.
• You have at least 5 years of experience with a proven track record of leading Credit Risk teams.
• Demonstrated experience in designing and implementing credit risk frameworks for new and innovative products, ideally in financial services.
• Proven expertise in engaging with regulators across different jurisdictions, with a deep understanding of regulatory requirements related to credit risk.
• Proven ability to build and implement scalable credit risk management frameworks and processes that support business growth and maintain regulatory compliance.
• Passionate and driven about leading a well-functioning and motivated team and mentoring and encouraging team members to continuously develop and grow.
• You are innovative, with strong problem-solving capabilities and able to define efficient and effective processes and procedures.
• You are able to serve as an escalation point to varied risk management questions and challenges.
• You thrive in an unstructured, fast-paced environment, challenging the status-quo and a ‘can-do’ mentality.
• You have strong written and verbal communication skills. 
• Must be willing to travel, both domestically and internationally, where required.
• Payments or Fintech experience is not required, but you must be able to communicate your enthusiasm for the space. 

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Please note that this is a full-time position based in Amsterdam, and it requires relocation if you currently reside outside the Netherlands. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.