Claims Manager Germany

We are InShared: an online insurer that does everything just a little differently. We started as a disruptor in the Dutch insurance world. Now our team is on the verge of breaking through internationally. We use smart technology to make our insurance services simple, fast and fair. And we have quite a large challenge ahead: to build the best insurance product in the world. Will you help our team to strengthen the way we handle claims in Germany? Then join us as our Claims Manager Germany!

How you will contribute to our international growth

As Claims Manager Germany at InShared you will step into a growing startup where you will be playing a pivotal role in assuring an unambiguous way of claims handling between InShared Netherlands and Germany. As a prominent member of our management team Claims & services, you will be responsible for the substantive management of our German claims handling performed by our external partner, DEKRA. This includes:

Maintain daily operational contact with DEKRA, focusing on building and nurturing a trusted relationship. You will be the primary point of contact for questions and concerns. Together you will be monitoring, assessing, and ensuring that quality guidelines for claims handling are met, meticulously evaluating each claim to uphold our high standards. Along the way you will be improving our processes to optimize our claims handling and make sure the quality and customer satisfaction amends.
On top of that you will be responsible for developing and implementing policies aligned with our Dutch operations, ensuring transparency and fairness in claims handling. You will decide on strategies for handling large claims and assess their financial impact to make informed decisions aligned with our business goals.

In addition you are responsible for preparing reservation budgets for claims, considering potential financial risks and obligations. You will manage mandates and approve payments to ensure accurate financial transactions and smooth operational processes for everyone involved. After all: We all benefit!

“In claimshandling we make the difference for the customer. That’s what we are good at. That is essential for our journey to be the leading challenger in the European insurance market in the next 5 years.” - Roland van de Klippe, Managing Director DE

What do we offer

Of course working for the first Dutch insurance company that is expanding to other European countries, offers plenty of interesting challenges. But we make it even more attractive with our terms and conditions, if located in the Netherlands. Take a look:

• Gross salary between € 75.000 – € 92.500 per year including holiday pay
• Relocation budget if moving from another country
• 31 vacation days for full-time employment
• 1 year contract from the start, with the possibility of permanent employment
• A bicycle scheme
• Travel scheme €0,23 per kilometer (from 10 kilometer to 75 kilometer single journey) or a NS business card with OV bicycle
• A good pension plan with all the bells and whistles :)
• Home office and internet allowance
• An annual welfare budget of €200,-
• The possibility to work hybrid (50/50)
• Personal developtment budget to work on personal development of € 750 per year
• A good work-life balance
• Memorable events, such as our big summer party
• And all this in a beautiful office on the edge of the forest, with restaurant-worthy lunches and free parking
• And many more…

Requirements:

• 5+ years of experience in the German insurance industry, preferably in claims handling
• Relevant, insurance-related education
• In-depth knowledge of relevant German law & regulations
• Strong communication skills with an international perspective
• Willing to commute between the Netherlands and Germany on a regular basis
• A must: you are fluent in German and English (written and spoken).

Join us in revolutionizing the insurance landscape in Germany. If you're ready to make an impact and drive meaningful change, apply now to be a part of our innovative team. Contact Marin via m.vandenakker@inshared.nl or 06-28556265.